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UPS Shipping Calculation is incorrect
12 years 8 months ago - 12 years 8 months ago #140705
by ajack036
-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing
-- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component
-- Joomla version -- : Joomla! 2.5.17
-- PHP version -- : 5.3.10-1ubuntu3.9
-- Browser(s) name and version -- : mozilla11 - 1.0
On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.
UPS Shipping Calculation is incorrect was created by ajack036
-- url of the page with the problem -- : sales.sesi-va.com/yro/index.php/hikashop...r-categories-listing
-- HikaShop version -- :HikaShop Starter 2.2.3, Joomla!™ Online Store Component
-- Joomla version -- : Joomla! 2.5.17
-- PHP version -- : 5.3.10-1ubuntu3.9
-- Browser(s) name and version -- : mozilla11 - 1.0
On check out the shipping cost is astronomical. to ship oyster is $280. Not sure what i have done wrong any help would be appreciated. attached screen shots of how shipping method is configured and a product is configured.
Last edit: 12 years 8 months ago by ajack036.
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12 years 8 months ago #140734
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic UPS Shipping Calculation is incorrect
Hi,
Please check the option "Group packages" of the plugin (a little below of your last screenshot).
Regards,
Please check the option "Group packages" of the plugin (a little below of your last screenshot).
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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12 years 8 months ago #140740
by ajack036
Replied by ajack036 on topic UPS Shipping Calculation is incorrect
thank you for your suggestion. I check no and it did help but I am still not there yet. See attached screen shots for an updated configuration and cart.
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12 years 8 months ago #141549
by Mohamed Thelji
Replied by Mohamed Thelji on topic UPS Shipping Calculation is incorrect
Hi,
Sorry for the late reply, the problem is coming from the fact that you are sending :
- 36 packages if the group packages option is turned off : 1 lb 14x10x10 in
- 9 packages if the group packages option is turned on : 4 lb 14x40x40 in
How do you exactly want to send your packages, and what kind of price are you expecting ?
Sorry for the late reply, the problem is coming from the fact that you are sending :
- 36 packages if the group packages option is turned off : 1 lb 14x10x10 in
- 9 packages if the group packages option is turned on : 4 lb 14x40x40 in
How do you exactly want to send your packages, and what kind of price are you expecting ?
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