Skip to main content

shipping restrictions not working properly

More
12 years 7 months ago #145881 by etsa14yr
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.2

I have some products that can be shipped only to a specific area delimited by zip code and the rest of the products are without any restriction. Everything seems to work fine at the checkout if i put only "restricted" items or only normal items.
The problem appear when i put into the cart items with and without restriction together because at the checkout if the address is not correct it let you purchase even if one or more items are restricted.
Does anybody have a solution for this?

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #145911 by Xavier
Hi,

Thanks to try to enable the option "Use price per product" in the shipping methods.
If that doesn't work, thanks to post screenshots of your shipping method and products configurations in order to reproduce the issue on our end.

Please Log in or Create an account to join the conversation.

More
12 years 7 months ago #145923 by etsa14yr
Hi,
thanks for the quick reply
I have all the shipping zones set with "Use price per product" and these are the screenshots of the shipping and product configuration.
Is there anything else i should check?

Please Log in or Create an account to join the conversation.

More
12 years 6 months ago #146703 by Mohamed Thelji
Hi,
The solution will be to :
- Go to the product configuration page of the restricted products
- Check the "BLOCKED" checkbox for every shipping methods that you don't want to use for your restricted products

Please Log in or Create an account to join the conversation.

More
12 years 3 days ago #173390 by PolishedGeek
For anyone who is struggling a bit on how to set this up, we created a How To page for one of our clients you may find useful:

docs.polishedgeek.com/wiki/display/HSZIP...ry+Areas+in+HikaShop

~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts
The following user(s) said Thank You: Jerome

Please Log in or Create an account to join the conversation.

Time to create page: 0.215 seconds
Powered by Kunena Forum