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Manual shipping methods....something is not right

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12 years 7 months ago - 12 years 7 months ago #146016 by simmiepam
-- url of the page with the problem -- : www.BestederNewsletters.com
-- HikaShop version -- : 2.3.0 (Essentials)
-- Joomla version -- : 2.5.8
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have configured several different manual shipping methods based upon product weight:



Then, in my product, I included the weight of the item:



Then, I did a product order with 1 item and the shipping came through just fine:



I changed the amount to 2 items and...again...just fine

However, when I changed the number of products to 3....the shipping cost disappeared:



But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!!




And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message:
The cart items combined weight is too big for all the possible shipping methods

What is going on?
Last edit: 12 years 7 months ago by simmiepam. Reason: Add another image

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12 years 7 months ago #146017 by Jerome
Hi,

You haven't any rule for weight between "10" and "11.1" so.. When the weight is 10.8 (3.8 * 3) there is no shipping rule for that !
No ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago #146176 by simmiepam
Yeah that worked....YOU are my hero!

Thank you!

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