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- Thank you received: 0
Shipping
12 years 6 months ago #149230
by nicolas
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12 years 6 months ago #149294
by nijan
Hi,
I have two problems.
1. I have 3 shipping methods (HikaShop manual shipping plugin).
- Removal at shop
- Home delivery (maximum 20,00 €)
- Home delivery (minimum 20,00 €)
If the order is less than 20,00 € the user doesn't see (Home delivery minimum 20,00 €). But if the order is more than 20,00 € he see and can choose both Home delivery shipping method.
2. At the end of the command, if the user changes the quantity of a product in the cart, choosen shipping and delivery methods are reset.
Thanks in advance !
I have two problems.
1. I have 3 shipping methods (HikaShop manual shipping plugin).
- Removal at shop
- Home delivery (maximum 20,00 €)
- Home delivery (minimum 20,00 €)
If the order is less than 20,00 € the user doesn't see (Home delivery minimum 20,00 €). But if the order is more than 20,00 € he see and can choose both Home delivery shipping method.
2. At the end of the command, if the user changes the quantity of a product in the cart, choosen shipping and delivery methods are reset.
Thanks in advance !
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12 years 6 months ago #149337
by nicolas
Hi,
1. That should not be the case. Something must not be configured properly in your shipping methods. Please provide screenshots of the options of the shipping methods.
2. That's normal since it can change the possible shipping methods the user can choose. Usually, instead of using the "cart" view, you would use instead the "cart status" view in the end step of your checkout workflow so that the user cannot change the product quantity after selecting his shipping method but only before, if you wanted to avoid such issue.
1. That should not be the case. Something must not be configured properly in your shipping methods. Please provide screenshots of the options of the shipping methods.
2. That's normal since it can change the possible shipping methods the user can choose. Usually, instead of using the "cart" view, you would use instead the "cart status" view in the end step of your checkout workflow so that the user cannot change the product quantity after selecting his shipping method but only before, if you wanted to avoid such issue.
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12 years 6 months ago #149638
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping
Hello,
Can you set the "Inclure le prix des produits virtuels" option of your shipping methods to YES, so that your shipping methods can also be restricted on virtual products (without weight/dimensions) and discounts/coupons that are on your customer order ?
Can you set the "Inclure le prix des produits virtuels" option of your shipping methods to YES, so that your shipping methods can also be restricted on virtual products (without weight/dimensions) and discounts/coupons that are on your customer order ?
The following user(s) said Thank You: nijan
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