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Australia Post server failed with the message:
12 years 5 months ago #152030
by Chook
Newbie to Hikashop but lovin' it so far
Australia Post server failed with the message: was created by Chook
-- url of the page with the problem -- : No URL (Please see the screenshot included)
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome 34.0.1847.116 m
-- Error-message(debug-mod must be tuned on) -- : When a user adds more quantity of an item after already purchasing it at the checkout page a statement comes up stating "The request to Australia Post server failed with the message: Please enter a valid length"
See attachment
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome 34.0.1847.116 m
-- Error-message(debug-mod must be tuned on) -- : When a user adds more quantity of an item after already purchasing it at the checkout page a statement comes up stating "The request to Australia Post server failed with the message: Please enter a valid length"
See attachment
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Newbie to Hikashop but lovin' it so far
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12 years 5 months ago #152048
by Mohamed Thelji
Replied by Mohamed Thelji on topic Australia Post server failed with the message:
Hello,
Can you show me some screenshots of :
- How did you configured your AUPOST shipping method
- How did you configured the dimensions and weight of the products that you have added in your cart
- What was your shipping address during your checkout process
Thanks.
Can you show me some screenshots of :
- How did you configured your AUPOST shipping method
- How did you configured the dimensions and weight of the products that you have added in your cart
- What was your shipping address during your checkout process
Thanks.
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12 years 5 months ago - 12 years 5 months ago #152382
by Chook
Configuration is as screen shots indicate. Only difference is we have now added 15% incase the calculator stuffs up again. THe 15% was not there before, but everything else is the same config.
No dimensions given just weights of products for each product listing.
Shipping address was a sydney city address in checkout.
Newbie to Hikashop but lovin' it so far
Replied by Chook on topic Australia Post server failed with the message:
Configuration is as screen shots indicate. Only difference is we have now added 15% incase the calculator stuffs up again. THe 15% was not there before, but everything else is the same config.
No dimensions given just weights of products for each product listing.
Shipping address was a sydney city address in checkout.
Newbie to Hikashop but lovin' it so far
Last edit: 12 years 5 months ago by Chook.
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12 years 5 months ago #152414
by Mohamed Thelji
Replied by Mohamed Thelji on topic Australia Post server failed with the message:
Hello,
PS: Please do not double post. If you post in a wrong category you can simply edit it and the support team will move it in the good one
.
So can you try it with dimensions ?No dimensions given just weights of products for each product listing.
PS: Please do not double post. If you post in a wrong category you can simply edit it and the support team will move it in the good one
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12 years 5 months ago - 12 years 5 months ago #153005
by Chook
Newbie to Hikashop but lovin' it so far
Replied by Chook on topic Australia Post server failed with the message:
Dimensions made no difference. 
I will just leave the % on and hopefully that compensates for any differences in actual postage costs
I will just leave the % on and hopefully that compensates for any differences in actual postage costs
Newbie to Hikashop but lovin' it so far
Last edit: 12 years 5 months ago by Chook.
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12 years 5 months ago #153020
by Mohamed Thelji
Replied by Mohamed Thelji on topic Australia Post server failed with the message:
Ok,
Can you tell me the dimensions and weight that you used through your product so that I can directly test it on my end ?
Thanks.
Can you tell me the dimensions and weight that you used through your product so that I can directly test it on my end ?
Thanks.
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