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- Thank you received: 8
IE 6-8 Specific Bug
- MumsHealth
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12 years 4 months ago - 12 years 4 months ago #157019
by MumsHealth
IE 6-8 Specific Bug was created by MumsHealth
-- url of the page with the problem -- :
www.mumshealth.com/
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.2.4
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : Internet Explorer 6-8
-- Error-message(debug-mod must be tuned on) -- : N/A
I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.2.4
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : Internet Explorer 6-8
-- Error-message(debug-mod must be tuned on) -- : N/A
I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.
Last edit: 12 years 4 months ago by MumsHealth. Reason: correction
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12 years 4 months ago #157056
by Xavier
Replied by Xavier on topic IE 6-8 Specific Bug
Hi,
Are you using the bootstrap mode ? Disabling that mode could correct the issue.
The oldest version of IE don't support this kind of things (and many others
)
Are you using the bootstrap mode ? Disabling that mode could correct the issue.
The oldest version of IE don't support this kind of things (and many others
The following user(s) said Thank You: MumsHealth
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12 years 4 months ago - 12 years 4 months ago #157145
by MumsHealth
Replied by MumsHealth on topic IE 6-8 Specific Bug
Yes I do have bootstrap on. It seems like that could fix the problem but I will have to test it first. I will let you know if that solves the problem.
Thanks
EDIT: It works fine now thank you
Thanks
EDIT: It works fine now thank you
Last edit: 12 years 4 months ago by MumsHealth. Reason: fixed
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