Skip to main content

Not all options are displayed.

More
12 years 2 months ago #164405 by Webmediacontent
-- HikaShop version -- : 2.2.3. Business
-- Joomla version -- : 2.5.17
-- Website -- : www.slush-factory.ch/jupgrade

Hi there
I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored.
For this purpose, the various delivery methods are defined (see screenshot).
However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket.
But there are a few more options added.

Did I say something incorrectly?

Translatet by Google ;-)

Please Log in or Create an account to join the conversation.

More
12 years 2 months ago #164440 by nicolas
Hi,

Could you provide a screenshot of one of the product edition page so that we can see how you configured your products ?

Please Log in or Create an account to join the conversation.

More
12 years 2 months ago #164533 by Webmediacontent
Hi Nicolas

here is a screenshot of an article

Please Log in or Create an account to join the conversation.

More
12 years 2 months ago #164561 by nicolas
Hi,

Please update to the latest version of HikaShop and try again.

Please Log in or Create an account to join the conversation.

More
12 years 2 months ago #164695 by Webmediacontent
Hi Nicolas

I have now the latest Updates from Joomla and Hikashop.
The Problem is the same :unsure:

Please Log in or Create an account to join the conversation.

More
12 years 2 months ago #164722 by nicolas
Hi,

Please provide a backend access to your website via our contact form so that we can have a deeper look at your settings:
www.hikashop.com/contact-us.html

Please Log in or Create an account to join the conversation.

More
12 years 1 month ago #165817 by nicolas
Hi,

I was able to log on your website in order to check your settings.
From what I can see the problem was that the weight unit was not set to kg in the database for your products. Just saving the product solved the problem: take.ms/iFYJz

Please Log in or Create an account to join the conversation.

Time to create page: 0.212 seconds
Powered by Kunena Forum