Shipping Prices vary

Hurley
Topic Author
Offline

12 years 1 month ago #167069 by Hurley

Shipping Prices vary was created by Hurley

-- HikaShop version -- : 2.3.2
-- Joomla version -- : J3.3.3
-- PHP version -- : 5.3

Hi
Shipping Price not showing correctly in the cart when Change currency is used

Currently Shipping price set to 10%
But when cart quantity is changed and cart currency is selected from dropdown above checkout page, shipping prices vary.

Please find attached file

Also, How to adjust shipping cost shipping according to customer's shipping address and the amount of products, please advise..Thanks

Thanks

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #167098 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hello Jag,

1. Can you show me how did you configured your shipping method through some screenshots ?

2.

How to adjust shipping cost shipping according to customer's shipping address and the amount of products

You'll just have to create multiple manual shipping method and use the "Zone" and "max/min weight" option restrictions to do that.

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #167211 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi

Screenshot Manual Shipping Configuration attached

Weights will not be added to products, so Shipping will be configured as per zones

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #167270 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hello Jag,
1.
I just tested it on my end with your shipping configuration and it worked fine, so I also tested it on your end and it also worked fine :

Weights will not be added to products, so Shipping will be configured as per zones

Ok so if you want to adjust your shipping cost regarding the number of products you'll have to :
- Set the "Use price per product" option to YES through your Shipping configuration page
- Use the "Price per product" option
OR
- Directly go to your product page and set a shipping price through the "Shipping prices" tab.

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #167443 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi

I did add the product - Camillia Moon tea Pot" to the cart .
When Euro currency is selected , the shipping price within the cart is shown 1.21 whereas as in the shipping Section, The shipping price is shown 0.15 euros.

Please find attached image, this is the error I'm talking about

Thanks

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #167891 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hello Jag,
My bad I just understood your issue, I just tested it on my end and succeed to reproduce it. Can you give me a temporary access to your back-end so that I can have more information about how you configured your website ?
Thanks.

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #167954 by Hurley

Replied by Hurley on topic Shipping Prices vary

Yes, that's the error

I hope you got login credentials I have sent, via Private Message board

Thanks

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #168031 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hi,
Sure, I'll do some tests and fix that issue.
Thanks.

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #168993 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hello,
After some tests we made a fix for that issue, can you edit the "components\com_hikashop\controllers\currency.php" file and change these lines :

Code:

$app = JFactory::getApplication();
$app->setUserState( HIKASHOP_COMPONENT.'.currency_id', $currency );

By :

Code:

$app = JFactory::getApplication();
$app->setUserState( HIKASHOP_COMPONENT.'.currency_id', $currency );
$app->setUserState(HIKASHOP_COMPONENT.'.shipping_method', null);
$app->setUserState(HIKASHOP_COMPONENT.'.shipping_id', null);
$app->setUserState(HIKASHOP_COMPONENT.'.shipping_data', null);
$app->setUserState(HIKASHOP_COMPONENT.'.payment_method', null);
$app->setUserState(HIKASHOP_COMPONENT.'.payment_id', null);
$app->setUserState(HIKASHOP_COMPONENT.'.payment_data', null);

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #169049 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi

I have changed currency.php file as mentioned, but no change/correction in shipping calculation, it's giving same error as before

Let me know if you need ftp details

I have installed com_profile file explorer also, if you would like to check the modified file, you can access it

Thanks

Jag

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #169085 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi

Error is fixed once I changed "Type of address used for tax" to shipping address instead of billing address as configured earlier

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #169059 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hi Jag,
Sure an FTP access will help so that I can directly check and edit your file

.
You can send it through a private message.

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #169215 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi

Error is fixed once I changed "Type of address used for tax" to shipping address instead of billing address as configured earlier

Jag

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 1 month ago #169245 by Hurley

Replied by Hurley on topic Shipping Prices vary

Hi,

Sorry, I noticed that shipping prices are still wrong, please find ftp details via PMB

Thanks

Jag

Please Log in or Create an account to join the conversation.

Mohamed Thelji
Offline

12 years 1 month ago #169358 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Prices vary

Hello,
You correctly applied the modification that I gave you and I when I test it on my end, it's working fine.
It's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?

The following user(s) said Thank You: Hurley

Please Log in or Create an account to join the conversation.

Hurley
Topic Author
Offline

12 years 4 weeks ago #169621 by Hurley

Replied by Hurley on topic Shipping Prices vary

Yes, thanks, now, shipping prices are shown correctly under different currencies.

Please Log in or Create an account to join the conversation.

Time to create page: 0.312 seconds