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USPS Unable to connect issue
- Stuckshutter
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12 years 3 weeks ago #170167
by Stuckshutter
USPS Unable to connect issue was created by Stuckshutter
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : FIREFOX 31.0
-- Error-message(debug-mod must be tuned on) -- : USPS error: 80040b1a Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
USPS error: 80040b1a Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
No payment methods found
No shipping method found
We are getting this error when using our login name and password. However, on the actual USPS site, we can log in fine using the same credentials.
We cannot find a reason why this is happening and no other errors are showing. USPS documentation and help don't help.
What do you recommend we do to track down the issue and fix it?
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : FIREFOX 31.0
-- Error-message(debug-mod must be tuned on) -- : USPS error: 80040b1a Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
USPS error: 80040b1a Authorization failure. Perhaps username and/or password is incorrect.
Failed to obtain shipping quotes.
No payment methods found
No shipping method found
We are getting this error when using our login name and password. However, on the actual USPS site, we can log in fine using the same credentials.
We cannot find a reason why this is happening and no other errors are showing. USPS documentation and help don't help.
What do you recommend we do to track down the issue and fix it?
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12 years 3 weeks ago #170200
by dklotz1286
Replied by dklotz1286 on topic USPS Unable to connect issue
I'm having the a similar issue as well.
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.4.30
-- Error-message (USPS error: 80040b1a Authorization failure. You are not authorized to connect to this server.
Failed to obtain shipping quotes.
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.4.30
-- Error-message (USPS error: 80040b1a Authorization failure. You are not authorized to connect to this server.
Failed to obtain shipping quotes.
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12 years 3 weeks ago #170171
by nicolas
Replied by nicolas on topic USPS Unable to connect issue
Hi,
The credentials that you need to enter in the USPS plugin and the credentials that you need to use to log on your USPS account are different credentials. In fact, there is no "username/password" field in the configuration of the USPS plugin but a field called "USPS WebTools User ID" where you need to enter your USPS WebTools User ID that USPS provided you. I encourage you to contact USPS in order to get it if you don't have any yet but normally, you first need to register here:
secure.shippingapis.com/registration/
The credentials that you need to enter in the USPS plugin and the credentials that you need to use to log on your USPS account are different credentials. In fact, there is no "username/password" field in the configuration of the USPS plugin but a field called "USPS WebTools User ID" where you need to enter your USPS WebTools User ID that USPS provided you. I encourage you to contact USPS in order to get it if you don't have any yet but normally, you first need to register here:
secure.shippingapis.com/registration/
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