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Ship to APO

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11 years 8 months ago #186284 by Dragon41673
Ship to APO was created by Dragon41673
-- url of the page with the problem -- : www,ariesgamesandminis.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Google Chrome

All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.

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11 years 8 months ago #186293 by Mohamed Thelji
Replied by Mohamed Thelji on topic Ship to APO
Hello,
Can you give us more information like :
- where does he exactly want it to be added ? his order shipping address maybe ? in that case he will have to use an address custom field via "Hikashop->Display->"
- which shipping method does he use ?

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11 years 8 months ago #186365 by Dragon41673
Replied by Dragon41673 on topic Ship to APO
Currently, there is no selection in the U.S. state drop down box for the following...

AA - Armed Forces Americas (Except Canada)
AE - Armed Forces Europe
AP - Armed Forces Pacific

Those need to be added to the state drop down for U.S. customers. Please see the attached image which was taken from the US Postal Service website.

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11 years 8 months ago #186366 by lousyfool
Replied by lousyfool on topic Ship to APO
Other than HikaShop adding them e.g. in the next version, you can easily and quickly add them yourself:

In the HikaShop backend, go to System -> Zones.
Click "New" and add/save each of them as type "States".
Open/edit country "United States of America" and add the new 'states' to the "Sub-zones".
Save, and you're done. :)

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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11 years 8 months ago #186389 by nicolas
Replied by nicolas on topic Ship to APO
Hi,

Yes, we'll add them on our end in next version of HikaShop, but as lousyfool said, you can add them yourself via the menu System>Zones.

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11 years 8 months ago #186491 by Dragon41673
Replied by Dragon41673 on topic Ship to APO
Ah ok, thank you both! I will give that a try today sometime

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