UPS Plugin - No Shipping Method Found

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.11
-- Browser(s) name and version -- : Firefox - Most Recent Version
-- Error-message(debug-mod must be tuned on) -- : No shipping method found

Testing Purchase in HikaShop using UPS Plugin and receiving this error:
No shipping method found

Screenshot of UPS Plugin Configuration is attached.

Gene Fourney
InteractiveWest

Hi,

Please be sure that you are using the latest HikaShop version.
www.hikashop.com/support/support/documen...ashop-changelog.html

Regards,

I don't intend to upgrade HikaShop version at this point. We already installed latest version of HikaShop and made several customizations to it when we began web development project. Joomla Programmer has advised against upgrade and client isn't willing to pay for additional time to upgrade.

What our expectations are here (other than to have you say to upgrade HikaShop) is determine if other users have reported a similar issue or if you would know the cause of the error. I also have a call into UPS Support to determine if they are seeing any errors on their end.

Thanks,

Gene Fourney
InteractiveWest

Checking each point of the Shipping methods section of the FAQ can be a good thing to do : www.hikashop.com/support/faq.html#ship

Hi I am having the same issue I believe. When I go to my products details page no shipping options are displayed at all.




I've already looked at the suggested link above and gone through the steps but nothing seems to be jumping out at me where there may be something miss configured. Any help would be greatly appreciated.

Thanks

Hi,

The shipping methods are displayed in the HikaShop backend, under "system > shipping methods".
You can't manage the shipping in the product edition page ; I think you confuse the "shipping price per product" which is something totally different.

Regards,

My UPS shipping plugin is published as shown below






and configured as follows






and this is the result when I go to checkout page to pay for the item




Where am I going wrong?

Thanks

Hello,
Your issue can be coming from multiple factors, so firstly, you should follow each step of the shipping section of the FAQ : www.hikashop.com/support/faq.html#ship

I already went through all those steps prior to my first post but nothing stood out.

Maybe the "UPS standard" service wasn't available for your order parameters (order weight/size/shipping address/..), can you check each UPS services and test it again ?
Also, are you sure that you didn't set any restriction option through the "Restriction" tab ?