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control minimum order

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11 years 4 months ago #200988 by aldo
control minimum order was created by aldo
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5

i have a problem with checkout.
I have to control minumum order quantity and block order but nothing Happen and order is created.
I have activated restriction in shipping method.
Can you help me?
th's

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11 years 4 months ago #200990 by nicolas
Replied by nicolas on topic control minimum order
Hi,

Can you provide a screenshot of what you have in the menu System>Shipping methods ?
Also can you provide a screenshot of your checkout before submitting the order so that we can see what you have ?

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11 years 4 months ago #201052 by aldo
Replied by aldo on topic control minimum order
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11 years 4 months ago #201055 by Xavier
Replied by Xavier on topic control minimum order
Hi,

So you have set the restriction in the shipping method, but this one is used only if there is at least 5 products in the cart.
If there is less products and your products don't have weight, the customer can order.

What you have to do is to set a weight to your products to force the use of shipping method and in this case the restriction will be applied.

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