UPS

-- HikaShop version -- : Business: 2.5.0
-- Joomla version -- : Joomla! 3.4.1

The UPS shipping method is not working even though I have all fields set up properly

Hi,

Can you please provide more details about what is not working.

Regards,

It doesn't appear as a shipping option during the checkout process

Hello,
Can you firstly follow each step of the "shipping methods" section of the FAQ ? www.hikashop.com/support/faq.html#ship

I am testing one product with dimensions and it is still not showing me the UPS shipping option on checkout. If I paste here my login details, can you login and check the setting for me, please

Hi,

You said that your product have dimensions, but does your product have weight ?
How did you configured your shipping method ?
Does the shipping method published ?
Does the shipping method have restriction ?
Do you have the "shipping" action in your checkout workflow ?
Do you have Joomla system message displayed in your website (to see if the plugin gave you errors) ? (see FAQ for that).
etc...

Regards,

You said that your product have dimensions, but does your product have weight ? Yes
How did you configured your shipping method ? Yes
Does the shipping method published ? Yes
Does the shipping method have restriction ? No
Do you have the "shipping" action in your checkout workflow ? Yes
Do you have Joomla system message displayed in your website (to see if the plugin gave you errors) ? (see FAQ for that). Please send me the link. I can't seem to find this on your FAQ section

I got it working . Thank you!

Hi,

Sorry, I though it was in the FAQ but it was in the "compatibility issue" page.
www.hikashop.com/support/support/documen...issues.html#messages
But I checked your website and you have the Joomla messages in your template.

So I make a simple test with a guest account and can see UPS once I configured a correct address (even if I do not live near the Louvre)
pasteboard.co/282xHNom.png

Regards,

Yes, like I said above, I got it working

Merci beaucoup de ton aide. Tres apprecie