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digital and natural goods in the same cart
- stergioultd
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11 years 2 months ago #210027
by stergioultd
digital and natural goods in the same cart was created by stergioultd
-- url of the page with the problem -- :
vigla.net
-- HikaShop version -- : 2.50
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.6.23
-- Browser(s) name and version -- : Chrome
Hello,
I have created different shipping methods (manually) for digital and natural goods. Because the shipping for digital goods is zero.
If the customer buy only digital or only natural goods, the shipping methods work correctly.
If the customer buy e.g. one digital and one natural goods which the latter needs delivery and it has a cost, then, in the checkout the shop shows both shipping methods. Obviously one for the free and one for the natural good.
The problem is that if the customer click on free (why not), then the natural goods with has a cost for deliver will be delivered for free.
I disabled the option for showing shipping methods for digital goods (eg. there is no need for shiping address), and then a new problem: It shows only the shipping method for the natural goods, the the shop apply shipping cost on the digital item too.
Is there any way the separate either shipping method in the checkout/cart function?
Thanks and regards
Leonidas
-- HikaShop version -- : 2.50
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.6.23
-- Browser(s) name and version -- : Chrome
Hello,
I have created different shipping methods (manually) for digital and natural goods. Because the shipping for digital goods is zero.
If the customer buy only digital or only natural goods, the shipping methods work correctly.
If the customer buy e.g. one digital and one natural goods which the latter needs delivery and it has a cost, then, in the checkout the shop shows both shipping methods. Obviously one for the free and one for the natural good.
The problem is that if the customer click on free (why not), then the natural goods with has a cost for deliver will be delivered for free.
I disabled the option for showing shipping methods for digital goods (eg. there is no need for shiping address), and then a new problem: It shows only the shipping method for the natural goods, the the shop apply shipping cost on the digital item too.
Is there any way the separate either shipping method in the checkout/cart function?
Thanks and regards
Leonidas
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11 years 1 month ago #210028
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic digital and natural goods in the same cart
Hi,
If you want to place your products in different "groups", you can use warehouses.
And then assign your shipping methods to different warehouses.
Otherwise, HikaShop do not have any issue with Virtual and Physical products ; you have options and restrictions in the shipping methods. And if you do not force the shipping regardless of the weight, when the order just have digital products (so products without weight), you won't have any shipping displayed.
At this moment the shipping methods are just used for the physical products.. But it means that you have to put a weight on your physical products.
Regards,
If you want to place your products in different "groups", you can use warehouses.
And then assign your shipping methods to different warehouses.
Otherwise, HikaShop do not have any issue with Virtual and Physical products ; you have options and restrictions in the shipping methods. And if you do not force the shipping regardless of the weight, when the order just have digital products (so products without weight), you won't have any shipping displayed.
At this moment the shipping methods are just used for the physical products.. But it means that you have to put a weight on your physical products.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: stergioultd
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- stergioultd
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11 years 1 month ago #210091
by stergioultd
Replied by stergioultd on topic digital and natural goods in the same cart
Thank you very much!
It solved!
Leonidas
It solved!
Leonidas
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