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No shipping method found
11 years 1 week ago #214885
by hvolpe
No shipping method found was created by hvolpe
-- HikaShop version -- : HikaShop Essential: 2.5.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : FIREFOX 40.0.3
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Hello,
I use the UPS plugin with a valid Access Key.
I go through all the points on the FAQ, all the dimensions are set up and I still have this "no shipping method found" error.
I would appreciate any help.
Helene
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : FIREFOX 40.0.3
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Hello,
I use the UPS plugin with a valid Access Key.
I go through all the points on the FAQ, all the dimensions are set up and I still have this "no shipping method found" error.
I would appreciate any help.
Helene
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11 years 1 week ago #214896
by nicolas
Replied by nicolas on topic No shipping method found
Hi,
Could you provide a screenshot of the settings of your UPS shipping method ? (you can blur the values for the credentials)
Could you provide a screenshot of the settings of your UPS shipping method ? (you can blur the values for the credentials)
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11 years 1 week ago - 11 years 1 week ago #214991
by hvolpe
Replied by hvolpe on topic No shipping method found
Last edit: 11 years 1 week ago by hvolpe.
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11 years 6 days ago #215056
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found
Hello,
Can you test it with all the UPS services selected through your UPS configuration page ?
Thanks.
Can you test it with all the UPS services selected through your UPS configuration page ?
Thanks.
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11 years 6 days ago #215124
by hvolpe
Replied by hvolpe on topic No shipping method found
I did it but there is still the same message error.
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11 years 6 days ago #215131
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found
Hi,
Did you also set a shipping address from USA ? Can you test it without the "Zone" option of your UPS Warehouse ?
Did you also set a shipping address from USA ? Can you test it without the "Zone" option of your UPS Warehouse ?
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11 years 5 days ago #215224
by hvolpe
Replied by hvolpe on topic No shipping method found
Hello,
I removed the zone code but still the same error.
Do you want the website login to check by yourself?
I removed the zone code but still the same error.
Do you want the website login to check by yourself?
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- Thank you received: 1778
11 years 5 days ago #215234
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found
Hi,
Sure, a temporary access to your back-end will help me to understand your issue, you can send it through the contact form : www.hikashop.com/support/contact-us.html
Sure, a temporary access to your back-end will help me to understand your issue, you can send it through the contact form : www.hikashop.com/support/contact-us.html
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11 years 4 days ago #215318
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found
Hello,
It seems like your issue was coming from the fact that your UPS shipping method can't be available because you had a "SHEPARDS INC" warehouse on your products but not on your shipping method.
It's working fine now.
It seems like your issue was coming from the fact that your UPS shipping method can't be available because you had a "SHEPARDS INC" warehouse on your products but not on your shipping method.
It's working fine now.
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11 years 4 days ago #215365
by hvolpe
Replied by hvolpe on topic No shipping method found
Thank you so much, yes it's working fine now!!!
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