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No shipping method found

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11 years 1 week ago #214885 by hvolpe
-- HikaShop version -- : HikaShop Essential: 2.5.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : FIREFOX 40.0.3
-- Error-message(debug-mod must be tuned on) -- : No shipping method found

Hello,

I use the UPS plugin with a valid Access Key.
I go through all the points on the FAQ, all the dimensions are set up and I still have this "no shipping method found" error.
I would appreciate any help.

Helene

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11 years 1 week ago #214896 by nicolas
Replied by nicolas on topic No shipping method found
Hi,

Could you provide a screenshot of the settings of your UPS shipping method ? (you can blur the values for the credentials)

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11 years 1 week ago - 11 years 1 week ago #214991 by hvolpe
Replied by hvolpe on topic No shipping method found
Here are the screenshot of the UPS plugin.
Thks



Last edit: 11 years 1 week ago by hvolpe.

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11 years 6 days ago #215056 by Mohamed Thelji
Hello,

Can you test it with all the UPS services selected through your UPS configuration page ?

Thanks.

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11 years 6 days ago #215124 by hvolpe
Replied by hvolpe on topic No shipping method found
I did it but there is still the same message error.

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11 years 6 days ago #215131 by Mohamed Thelji
Hi,
Did you also set a shipping address from USA ? Can you test it without the "Zone" option of your UPS Warehouse ?

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11 years 5 days ago #215224 by hvolpe
Replied by hvolpe on topic No shipping method found
Hello,
I removed the zone code but still the same error.
Do you want the website login to check by yourself?

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11 years 5 days ago #215234 by Mohamed Thelji
Hi,
Sure, a temporary access to your back-end will help me to understand your issue, you can send it through the contact form : www.hikashop.com/support/contact-us.html

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11 years 4 days ago #215318 by Mohamed Thelji
Hello,
It seems like your issue was coming from the fact that your UPS shipping method can't be available because you had a "SHEPARDS INC" warehouse on your products but not on your shipping method.
It's working fine now.

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11 years 4 days ago #215365 by hvolpe
Replied by hvolpe on topic No shipping method found
Thank you so much, yes it's working fine now!!! :)

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