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FedEx + Paypal Pro: Customer address problems
10 years 11 months ago #217475
by killnine
FedEx + Paypal Pro: Customer address problems was created by killnine
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.44
-- Browser(s) name and version -- : Chrome OSX
My client's website was using UPS as the primary shipping method but just switched to FedEx because of rate estimate issues.
However, it appears that now his receipts for customers (message that goes to my client when a customer purchases an order) is showing up with bad address information.
This only started after switching to the FedEx plugin, so I think it's somehow related.
here's a screenshot:
Anyone have any thoughts on what the issue may be? His customers' response from the website after a purchase look okay, so that's good.
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.44
-- Browser(s) name and version -- : Chrome OSX
My client's website was using UPS as the primary shipping method but just switched to FedEx because of rate estimate issues.
However, it appears that now his receipts for customers (message that goes to my client when a customer purchases an order) is showing up with bad address information.
This only started after switching to the FedEx plugin, so I think it's somehow related.
here's a screenshot:
Anyone have any thoughts on what the issue may be? His customers' response from the website after a purchase look okay, so that's good.
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10 years 11 months ago #217517
by Mohamed Thelji
Replied by Mohamed Thelji on topic FedEx + Paypal Pro: Customer address problems
Hello,
Can you try it again with the UPS shipping method to confirm it ? Note that the only Shipping method information sent to the PayPal platform is the shipping price.
Can you try it again with the UPS shipping method to confirm it ? Note that the only Shipping method information sent to the PayPal platform is the shipping price.
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