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cant see shipping method

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10 years 9 months ago #223291 by Tzaionz
-- HikaShop version -- : HikaShop Business 2.6.0 [1512011606]
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.2
-- Browser(s) name and version -- : Chrome, I.E.
-- Error-message(debug-mod must be tuned on) -- : there is no error message on the page

So i have gone through and looked at all the documentation for configuration on the module but i cant get it so show up when it comes time for the actual check out period. i have tried messing with the taxes I have reinstalled the module. i have done everything i can think of to get this working. i have validated my UPS settings 3 times i need help please and thank you.

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10 years 9 months ago - 10 years 9 months ago #223302 by Philip
Replied by Philip on topic cant see shipping method
Hello,

There can be several undefine parameters, like in

Products settings :
-define weight AND volume

or General HikaShop setting:

- HikaShop -> Configuration, in Main tab select Product
- Find Default product type and check it's define on Shippable goods.

Regards,
Last edit: 10 years 9 months ago by Philip.

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10 years 9 months ago #223959 by Tzaionz
Replied by Tzaionz on topic cant see shipping method
yes all of these settings are set and the default is shippable goods still not showing up.. please help.

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10 years 9 months ago #223981 by nicolas
Replied by nicolas on topic cant see shipping method
Hi,

Deactivate the other shipping methods. That way, since the system won't find any shipping methods, it will display the error messages coming from the UPS plugin. That should help you understand what is missing.

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