Warehouse shipping not working
10 years 7 months ago #230360
by grayt7
Warehouse shipping not working was created by grayt7
-- HikaShop version -- : 2.6.1
-- Error-message(debug-mod must be tuned on) -- : The URL is of a product in warehouse 2 but when you go to check out the shipping for warehouse 1 are shown.
Hi,
I have two warehouses setup. 1) Standard 2) Free shipping. I have set some shipping rules for each. However, when at the checkout the system ignores the fact a product has been put into warehouse 2 and just shows all the shipping for warehouse 1?
Each shipping rule is restricted to either warehouse 1 or 2. This seemed to work fine in earlier versions of hikashop?
many thanks.
-- Error-message(debug-mod must be tuned on) -- : The URL is of a product in warehouse 2 but when you go to check out the shipping for warehouse 1 are shown.
Hi,
I have two warehouses setup. 1) Standard 2) Free shipping. I have set some shipping rules for each. However, when at the checkout the system ignores the fact a product has been put into warehouse 2 and just shows all the shipping for warehouse 1?
Each shipping rule is restricted to either warehouse 1 or 2. This seemed to work fine in earlier versions of hikashop?
many thanks.
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10 years 7 months ago #230395
by Mohamed Thelji
Replied by Mohamed Thelji on topic Warehouse shipping not working
Hello,
Can you show me some screenshots of how you configured :
- the product that are on your cart (especially their warehouse).
- your shipping methods including their restriction options.
Thanks.
Can you show me some screenshots of how you configured :
- the product that are on your cart (especially their warehouse).
- your shipping methods including their restriction options.
Thanks.
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10 years 7 months ago #230494
by grayt7
Replied by grayt7 on topic Warehouse shipping not working
Hi Please see attached. Thanks.
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10 years 7 months ago #230495
by grayt7
Replied by grayt7 on topic Warehouse shipping not working
more attached thanks.
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10 years 7 months ago - 10 years 7 months ago #230520
by Mohamed Thelji
Replied by Mohamed Thelji on topic Warehouse shipping not working
Hello,
You should add at least a weight in your product OR set the "Force shipping regardless of weight" option to YES via "Hikashop->System->Configuration->Checkout".
In your case, if you only have :
- the "Great Priory Mantle Badge" product in your cart
- a "UK" shipping address
Then only the "Free shipping" (shipping11) should be available.
You should add at least a weight in your product OR set the "Force shipping regardless of weight" option to YES via "Hikashop->System->Configuration->Checkout".
In your case, if you only have :
- the "Great Priory Mantle Badge" product in your cart
- a "UK" shipping address
Then only the "Free shipping" (shipping11) should be available.
Last edit: 10 years 7 months ago by Mohamed Thelji.
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10 years 7 months ago #230646
by grayt7
Replied by grayt7 on topic Warehouse shipping not working
Yes worked when product weigh added... hmmm
thanks though!
thanks though!
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