Shipping image can't be saved

-- url of the page with the problem -- : www.2hoste.nl
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.x
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : None

Hi,

I'm trying to set an image for a shipping method.
When I open this shipping method in he config, I can choose my image but after saving this method, the image is gone.
What could be wrong?

Regards, Theo

Hello Theo,

Can you :
- Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming.

Thanks !

So I did but I can't see any error to help me solve this problem......

Hi,

We don't have the problem on our end.
Could you provide a backend access with a link to this thread via our contact form so that we could look at the problem ?
www.hikashop.com/support/contact-us.html

Yes I can
I'd send you a login by the contact form.

Thanks for your help!

Hi,

I tried to use the access you provided but it didn't work and know I see this:
take.ms/3eiWY
Could you please double check the information you provided so that we can log to your backend ?

Hi,

Great, I was able to check on the problem now.
I've added a patch on our end which should fix the problem.
Please download again the install package on our website via the menu My account>My subscriptions and install it on your website and you'll get the patch for that.

Thank you so much.
Glad it was nothing I did wrong

Cheers and Regards,
The0

I've got the same Problem
How can i slove this?

Download the latest version an install it.

Hello,

I confirm update your HikaShop version like Nicolas told in his last post must solve your issue.

Regards.