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Canada post plugin error

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9 years 11 months ago #254881 by Khristine34
Hi,

I am making a small e-commerce. I am in local. I contacted canada post and they gave me my merchand id which has 8 digits. I wrote it but that keep saying the error message :Error while sending XML to CANADA POST. Error code: -2001.

Did someone know what is going on?

Thank you!

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9 years 11 months ago #254891 by Jerome
Replied by Jerome on topic Canada post plugin error
Hi,

The Canada Post plugin is designed to display the "statusCode" from the Canada Post API and to also display the corresponding Message (right just after the error code).
Without the message we won't be able to know what the status code is for ; only Canada Post is able to tell you that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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