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Price per Product Surchage for USPS not working on variants
9 years 10 months ago #255437
by a2zcs
Price per Product Surchage for USPS not working on variants was created by a2zcs
-- url of the page with the problem -- :
192.185.187.124/~balsam/index.php/wreaths
-- HikaShop version -- : 3.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 49.0.1
I've selected the Price per Product option in the USPS shipping plugin and it seems to be working fine for all items that do not have a variant. The ones that do, the surcharge of $5 is not being added in to the shipping cost.
What am I missing?
-- HikaShop version -- : 3.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 49.0.1
I've selected the Price per Product option in the USPS shipping plugin and it seems to be working fine for all items that do not have a variant. The ones that do, the surcharge of $5 is not being added in to the shipping cost.
What am I missing?
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9 years 10 months ago #255473
by Mohamed Thelji
Replied by Mohamed Thelji on topic Price per Product Surchage for USPS not working on variants
Hello,
Did you configured a weight and dimensions for your variants or for the main product of these variants ?
Your issue is probably coming from it, but can you show us some screenshots of how you configured your USPS shipping methods and the products/variants dimensions/weight that you used for your test ?
Thank you.
Did you configured a weight and dimensions for your variants or for the main product of these variants ?
Your issue is probably coming from it, but can you show us some screenshots of how you configured your USPS shipping methods and the products/variants dimensions/weight that you used for your test ?
Thank you.
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9 years 10 months ago #255504
by a2zcs
Replied by a2zcs on topic Price per Product Surchage for USPS not working on variants
I configured both the main product and variants with weights and dimensions. in the attached image the product weight/dim is first then the variant.
Thanks!
Thanks!
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- Posts: 12953
- Thank you received: 1778
9 years 10 months ago #255507
by Mohamed Thelji
Replied by Mohamed Thelji on topic Price per Product Surchage for USPS not working on variants
Hello,
In that case, can you give use a temporary back-end access to your website and step by step instructions of how to reproduce it so that we can directly test and debug it on your end ?
You can send it through our contact form, don't forget to add a link to that thread :
www.hikashop.com/support/contact-us.html
Thank you.
In that case, can you give use a temporary back-end access to your website and step by step instructions of how to reproduce it so that we can directly test and debug it on your end ?
You can send it through our contact form, don't forget to add a link to that thread :
www.hikashop.com/support/contact-us.html
Thank you.
Please Log in or Create an account to join the conversation.
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