- Posts: 46
- Thank you received: 3
Shipping method via terminals
9 years 6 months ago - 9 years 6 months ago #267762
by montemama
Shipping method via terminals was created by montemama
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.4
-- PHP version -- : 7.0.2
Dear support team,
I would appreciate your help with our shipping plugin for system DEPO.
If customer selects this type of shipping, he has to click on " DEPO" option and also to choose from list of terminals. Problem is that when DEPO is clicked, checkout process continues automatically to next step (payment) and customer have to return to previous step to choose terminal. If the terminal is not selected, checkout process continues without warning message and we have to contact customer.
Developers of the plugins asked us to contact Hikashop support.
Could you, please, advise? Thank you!
EDITED: I have found option "Auto submit shipping and payment methods selection" and set it to NO. It solved the first part of the problem.
But still - is it possible to force customer to select from the list of terminals? Not only to click on DEPO, but actually select address of terminal? How to make the selection from the dropdown list required?
-- Joomla version -- : 3.6.4
-- PHP version -- : 7.0.2
Dear support team,
I would appreciate your help with our shipping plugin for system DEPO.
If customer selects this type of shipping, he has to click on " DEPO" option and also to choose from list of terminals. Problem is that when DEPO is clicked, checkout process continues automatically to next step (payment) and customer have to return to previous step to choose terminal. If the terminal is not selected, checkout process continues without warning message and we have to contact customer.
Developers of the plugins asked us to contact Hikashop support.
Could you, please, advise? Thank you!
EDITED: I have found option "Auto submit shipping and payment methods selection" and set it to NO. It solved the first part of the problem.
But still - is it possible to force customer to select from the list of terminals? Not only to click on DEPO, but actually select address of terminal? How to make the selection from the dropdown list required?
Last edit: 9 years 6 months ago by montemama.
Please Log in or Create an account to join the conversation.
9 years 5 months ago - 9 years 6 months ago #267763
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Shipping method via terminals
Hello,
The best would be to use the new checkout system where the blocks are refreshing themselves.
So when the customer perform a selection (payment, shipping, etc), the checkout is not going to the next step.
You can do that by turning off the "checkout legacy" setting of the HikaShop configuration.
Now regarding the fact that the dropdown is not checked, the plugin should add a trigger onBeforeOrderCreate in the plugin to check that the value has been selected in the dropdown before letting the system create the order:
www.hikashop.com/support/documentation/6...#onBeforeOrderCreate
Regards,
The best would be to use the new checkout system where the blocks are refreshing themselves.
So when the customer perform a selection (payment, shipping, etc), the checkout is not going to the next step.
You can do that by turning off the "checkout legacy" setting of the HikaShop configuration.
Now regarding the fact that the dropdown is not checked, the plugin should add a trigger onBeforeOrderCreate in the plugin to check that the value has been selected in the dropdown before letting the system create the order:
www.hikashop.com/support/documentation/6...#onBeforeOrderCreate
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Last edit: 9 years 6 months ago by nicolas.
The following user(s) said Thank You: montemama
Please Log in or Create an account to join the conversation.
Time to create page: 0.076 seconds