UPS Air shipping to the same city

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.0

Hi,
This question is to Hikashop users. Have you seen UPS, or any other shipping company returning Air based shipping option within the same city? I just got "UPS Next Day Air", "UPS Second Day Air" and "UPS Next Day Air Saver" for shipping between the addresses that are couple of miles apart. Does not make sense.

Thanks
B.G.

Hello,

I just got "UPS Next Day Air", "UPS Second Day Air" and "UPS Next Day Air Saver" for shipping between the addresses that are couple of miles apart. Does not make sense.

That's weird but the UPS shipping plugin is actually only displaying rates returned from the UPS platfrom based on your order information (shipping address, package weight/dimensions, ...).
The solution will probably be to directly contact the UPS platform.

Mohamed Thelji wrote: That's weird but the UPS shipping plugin is actually only displaying rates returned from the UPS platform based on your order information

I know and that's exactly why I directed the question to Hikashop users (not developers), but thanks for replying anyway.

Best regards,
B.G.