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No shipping method found
- narich5625
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9 years 2 months ago #273831
by narich5625
No shipping method found was created by narich5625
-- url of the page with the problem -- :
www.revelationuptotheminute.org/en/cart/...out/task-step/step-0
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 5.6.29
-- Browser(s) name and version -- : google chrome
I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not.
Thanks
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.3
-- PHP version -- : 5.6.29
-- Browser(s) name and version -- : google chrome
I have two shipping methods and neither one of them is working. The UPS plugin was working but not it is not.
Thanks
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9 years 2 months ago #273840
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic No shipping method found
Hello,
It means that you have restriction set in your shipping methods or/and the cart content does not allow UPS to get a quote.
Please provide details about your shipping configuration and also please check the configuration of your products (their weight & dimensions)
Regards,
It means that you have restriction set in your shipping methods or/and the cart content does not allow UPS to get a quote.
Please provide details about your shipping configuration and also please check the configuration of your products (their weight & dimensions)
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
- narich5625
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9 years 2 months ago #273945
by narich5625
Replied by narich5625 on topic No shipping method found
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9 years 2 months ago #273961
by nicolas
Replied by nicolas on topic No shipping method found
Hi,
I do see your USPS shipping methods on your checkout:
monosnap.com/file/sQTLe5m9CADciyrF3alnqlX01CAHHl
So if you don't, it means that either you're testing with another product than the one I used on your website (The New Birth: Going Unto Perfection), or that the address you're using for your tests is invalid in some way.
Then, once you have the USPS shipping methods displayed, if you deactivate the USPS shipping method and leave only the UPS one, you should see an error message explaining why it doesn't work for UPS. It must be something wrong in the configuration of the UPS plugin.
I do see your USPS shipping methods on your checkout:
monosnap.com/file/sQTLe5m9CADciyrF3alnqlX01CAHHl
So if you don't, it means that either you're testing with another product than the one I used on your website (The New Birth: Going Unto Perfection), or that the address you're using for your tests is invalid in some way.
Then, once you have the USPS shipping methods displayed, if you deactivate the USPS shipping method and leave only the UPS one, you should see an error message explaining why it doesn't work for UPS. It must be something wrong in the configuration of the UPS plugin.
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9 years 2 months ago #274009
by narich5625
Replied by narich5625 on topic No shipping method found
Thank you. Yes it is working, I will work on the UPS one.
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