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- Thank you received: 0
Hikashop shipping method issue as per weight
9 years 1 month ago #275558
by raj
Hikashop shipping method issue as per weight was created by raj
Hello
Hikashop "HikaShop manual shipping plugin" is not working as per
weight restrictions
I set below restriction in shipping is
Minimum weight:501g
Maximum weight:1000g
Zone:My new zone 2
and its shipping cost is EUR19,00
For example go to below link
www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk
This product weight is 255 gram in back end
Add product to cart and register and select country bangladesh in
shipping address for zone 2 and update quantity with two so now
cart
weight is 510 gram
So now when you update quantity the shipping cost is not working
and
not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40
And shipping cost of EUR5,40 restriction is
Maximum weight:200g
Zone:My new zone 2
I think this issue occured after hikashop update
So please check it and give solution on that
Thanks,
Hikashop "HikaShop manual shipping plugin" is not working as per
weight restrictions
I set below restriction in shipping is
Minimum weight:501g
Maximum weight:1000g
Zone:My new zone 2
and its shipping cost is EUR19,00
For example go to below link
www.bathsofaphrodite.com/our-products/sk...ct/34-cleansing-milk
This product weight is 255 gram in back end
Add product to cart and register and select country bangladesh in
shipping address for zone 2 and update quantity with two so now
cart
weight is 510 gram
So now when you update quantity the shipping cost is not working
and
not showing EUR19,00 and instead of EUR19,00 its showing EUR5,40
And shipping cost of EUR5,40 restriction is
Maximum weight:200g
Zone:My new zone 2
I think this issue occured after hikashop update
So please check it and give solution on that
Thanks,
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9 years 1 month ago #275564
by nicolas
Replied by nicolas on topic Hikashop shipping method issue as per weight
Hi,
I don't see a problem in your settings.
Please download the install package available on our website and install it on yours. It contains all the patches that we fixed in HikaShop 3.1.1 from June until now and it might solve the problem.
I don't see a problem in your settings.
Please download the install package available on our website and install it on yours. It contains all the patches that we fixed in HikaShop 3.1.1 from June until now and it might solve the problem.
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9 years 1 month ago #275630
by raj
Replied by raj on topic Hikashop shipping method issue as per weight
Its already latest version.
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9 years 1 month ago - 9 years 1 month ago #275631
by Mohamed Thelji
Replied by Mohamed Thelji on topic Hikashop shipping method issue as per weight
Hello,
As we said via email :
Your issue was coming from the fact that you have added the "ml " weight unit as the main weight unit of your shop, so I have modified the "weight symbols" option via "Hikashop->System->Configuration->Advanced" and it's working fine now.
Note that we have also added a fix for the next Hikashop release.
Thank you for your feedback !
As we said via email :
Your issue was coming from the fact that you have added the "ml " weight unit as the main weight unit of your shop, so I have modified the "weight symbols" option via "Hikashop->System->Configuration->Advanced" and it's working fine now.
Note that we have also added a fix for the next Hikashop release.
Thank you for your feedback !
Last edit: 9 years 1 month ago by Mohamed Thelji.
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