Free shipment not shown

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.5
-- PHP version -- : 7.0.14
-- Browser(s) name and version -- : Chrome

Hi. I have issues with free shipment in 1 country, above 50 euro.
I entered this in Shipping methods, but with no result. In checkout it says no valid shipping options are available.

What should I do differtent?

Regards, Carst

Hello,

Firstly, can you follow each step of the "shipping methods" section of our FAQ, which will probably help you ?
www.hikashop.com/support/faq

Thank you.

Hello Mohamed,

Did you see my screenshot? This is how it should work when I follow the FAQ, isn't it?

Regards, Carst

Hi,

We saw your screenshot but it doesn't give enough information to be able to say what the problem could be.
For example, it could be that the "access level" of your manual shipping plugin has been changed to something else than "public" in the Joomla plugins manager, which would remove the shipping methods of that plugin from the checkout.
So please check each point of the FAQ.
If you didn't find the issue by checking each point, please provide instructions to reproduce the problem and screenshots of the settings of the shipping methods (not the listing, but when you edit them) so that we can have a better understanding of the situation.

Hi Nicolas

I'm sorry, but it is still not working. I tried all kinds of configs. I made to video's to show how I configured the backend, and what it is doing in frontend.

Backend: screenshot.webjongens.nl/362p0s1Z2e3n
Frontend: screenshot.webjongens.nl/29113r0Y443I

Is this helping you?

Please let me know.

Oh crap, never mind!
No weight was filled in, I turned on Incl. Virtual goods, which did the trick.
Sorry to bother...