Australia Post | Shipping Method does not display

-- url of the page with the problem -- : niagaraparkit.com/oztimber/index.php/hik...ies-listing/checkout
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 5.6.98

I have setup 3 shipping methods in the backend.

Australia Post shipping plugin V2 ( API is entered)

Australia Post shipping plugin (deprecated) - I did this for troubleshooting

manual shipping plugin

From the 3 plugins I only get 'manual shipping' to display on the front end.
All 3 are published.

What am I missing?

'looking forward to your assistance.

Best,

Thomas Boepple
NiagaraIT

Hello,

Does your products have correctly set-up values for their weight and dimensions ?

Regards,

Hi Jerome,

I have configured 1 product with dimensions and weight for testing purposes.
Product is
www.niagaraparkit.com/oztimber/index.php...roduct/1-burl-bowl-1
This is the one I am testing on and on which I only see the manual shipping option.
I am going to add weight and dimension to the others I have up there as well now - just to see if it triggers the shipping plugin.

My steps are:
go to product page > add to cart > go to checkout > login or continue as guest.
There I only see the manual shipping.
Attached is a screenshot of the product page - backend
Australia Post shipping - backend.

Thanks,

Thomas

Hello Thomas,

I just tested it on your website and the Australia Post shipping was correctly displayed after I entered my shipping address. Did you fix your issue ?

Hi Mohamed,

thanks for checking.
Yes, the issue is resolved.
The plugin kicks in as soon as the address is entered.
I also unpublished the manual shipping plugin, so there is no confusion now.

All the best,

Thomas

Only one small issue left - with the manual shipping unpublished the system now displays an error message on login ( screenshot attached), stating 'no shipping method found.
While I guess this is technically correct since Australia Post has not been triggered yet it still is confusing to the user.
How do I get rid of the error message?

Hello,

Your issue is coming from the fact that you have the login/address actions on the same step that the shipping action is in.
The solution will just be to make sur tat these actions are not in the same step (login&address before shipping).