Domestic UPS rates are being displayed, but International rates are not

-- url of the page with the problem -- : mainethread.com
-- HikaShop version -- : 3.2.2
-- Joomla version -- : 3.8.3
-- PHP version -- : 7.0.27
-- Browser(s) name and version -- : Firefox 57.0.4
-- Error-message(debug-mod must be tuned on) -- : none

for shipping within the U.S. to domestic addresses, the system is quoting the rates fine., However for any address outside the U.S. no rates are shown. No restrictions are in place and all zones are published. Any thought where else to look?

Hello,

Can you show us some screenshots of how you configured your shipping method, so that we can understand and reproduce your issue ?

Thank you.

Hi,
Thanks for looking into this. screenshots are attached.

Hello,

Your issue is coming from the way you have configured your UPS warehouse, you'll just have to remove the value that you have set through the "Zone" option and it should work fine for international shipping address.