Fixed shipping not added in cart

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.19
-- PHP version -- : 7.3.30
-- Browser(s) name and version -- : Chrome v83.0.4103.116

I can't get a fixed shipping cost to be added to an order. I set the Override shipping address to 'Your shop address' so it will have a consistent zip code but the 'Your shop address' does not have separate fields for the zip code. I'm assuming HikaShop disregards shipping zone checks for this setting. FYI, I do have not Login or Address in the checkout flow as the client does not want to have users logging in.

Here are my settings.
[img size=899 alt=hikashop-shipping-plugin.png] webbering.com/images/troubleshooting/hik...-shipping-plugin.png [/img]

Any idea why the shipping cost is not listed and calculated on the Checkout Page.

Hello,

I think your issue is coming from the way you have configured the Minimum/Maximum weight/volume options of your shipping method.

Also, following each steps of the "shipping methods" section of our FAQ will probably help you:
www.hikashop.com/support/faq.html

Kind regards,
Mohamed.

Mohamed,

On the Manual Shipping Plugin:
I removed everything from the RESTRICTIONS except for Zone = 'None' and Currency = '$USD' and it added the $5.00 shipping. I added the 'Headland' warehouse and it added the $5.00 shipping. I set the Zone to 'United States of America' and it added the $5.00 shipping. Note: I had set the Override shipping address to 'Your shop address'. I put in a price restriction of '0' minimum and '99.99' maximum and on a $29.99 order, it added the $5.00 shipping but on a $102.99 Sub-total order, it still added the $5.00 shipping. Note: the Use Price per product is set to 'No'. On the $102.99 order, I removed an $18.00 order and it retained the shipping. However, on the $102.99 order, I removed the $84.99 item and it removed the shipping showing a subtotal only for the $18.00 item. Finally, I added a quantity of 2 for a $49.99 item which was a subtotal of $99.98 but it did not add the shipping.

So it is working now except it is charging shipping on orders over $99.99, it is removing shipping on 'certain' item deletions from the Checkout page and it is NOT charging shipping on a $99.98 order even though the maximum is 99.99.

Any ideas why it is does this?

[img size=896 alt=hikashop-shipping-plugin1.png] webbering.com/images/troubleshooting/hik...shipping-plugin1.png [/img]

Hello,

Can you test it with the "Include virtual product price" option on, and see if that fix your issue ? Thank you !

Kind regards,
Mohamed.