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Correios not show

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6 years 2 months ago #322124 by totallnet
Correios not show was created by totallnet
-- HikaShop version -- : Starter: 4.3.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.0

Hi

I set correios (brazilian shippment plugin) and its not showing
Is it updated or other problem?

Thanks in advance

Kazuo

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6 years 2 months ago #322125 by totallnet
Replied by totallnet on topic Correios not show
I have free shipp installed and its ok

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6 years 2 months ago #322157 by nicolas
Replied by nicolas on topic Correios not show
Hi,

How did you configure it ? Could you provide a screenshot of the settings of the shipping method ?
Also, are you logged in with a shipping address selected on the checkout before looking at the shipping methods selection ?
Since Correios needs the shipping address to calculate the cost, it won't display if you are not logged in.
Also, you need to have a weight and dimensions in your products. Did you do that ?
Finally, if you have other shipping methods, you can disable them and leave only this one enabled. If no shipping method is found on the checkout, it will display the error messages coming from the enabled shipping methods if any.

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6 years 2 months ago - 6 years 2 months ago #322173 by totallnet
Replied by totallnet on topic Correios not show
Here is data access

This message contains confidential information
Last edit: 6 years 2 months ago by Philip.

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6 years 2 months ago - 6 years 2 months ago #322177 by Philip
Replied by Philip on topic Correios not show
Hello,

You have to know that it's a little too early for us to investigate in your website, first you have to provide specific elements to help us to eliminate most common issues.
Analyze your configuration take us too much time, and there lots of different step before this.
First provide requested elements by Nicolas please.
And you can too, process this check up to verify your different configuration elements in our FAQ

Awaiting more elements from you to progress on your subject.
Regards
Last edit: 6 years 2 months ago by Philip.

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