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Shipping method not showing in shopping cart

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5 years 11 months ago #324371 by nevillematthews
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.3.21
-- Browser(s) name and version -- : Firefox Developer 82.0b5(64-bit)

Hi

I have tried very hard to work out why the single manual shipping method is not showing in the cart. I must be missing something very silly.

www.mathost3.co.uk/lou4

Thank you

Neville Matthews

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5 years 11 months ago #324372 by nevillematthews
Resolution to be tested...

Products must have a weight! otherwise system assumes the item is virtual.

Neville Matthews

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5 years 11 months ago #324374 by nevillematthews
Should have read the FAQ

Every product that is physically shippable must have a weight otherwise the system assumes it is a virtual product and does not display shipping methods.

Neville Matthews

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5 years 11 months ago #324377 by nicolas
Hi,

Note that you also have the "force shipping regardless of weight" setting in the HikaShop configuration. If you activate that setting, then even if the products don't have a weight, the shipping methods will be displayed on the checkout.
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