USPS & Product Restrictions/Dimensions

-- HikaShop version -- : 4.7.1
-- Joomla version -- : 3.10.8
-- PHP version -- : 7.4.28

Hello,

I am trying to get the USPS shipping plugin configured for the first time on a Hikashop site and it seems the USPS plugin won't work unless something is in the Product Restrictions measurement section as far as the length, width, height section. My question is should this section measurements be for the actual product or should it be the actual packaging/box measurements? I've always just used regular manual shipping fixed price on sites in the past but client is wanting usps integration.

Thanks for your help

Hi,

The USPS plugin has a weight approximation and volume approximation settings. So if you enter for example 110% in them, it will add 10% to the weight/dimensions provided in the products before asking USPS for the shipping cost.
So that can be a way to have the values of the product while adding some margin in the shipping plugin to take into account the box.

But if you want to be really accurate, you should enter the weight and dimensions of the product with the packaging/box included.