Stripe Failure

-- url of the page with the problem -- : www.stinkyyogi.com
-- HikaShop version -- : HikaShop Business: 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome 33.0.1750.154 m
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

First I tried this:
www.hikashop.com/forum/payment-methods/8...-failing.html#145529

No luck. I get the following errors when trying to submit via stripe.

You must provide at least one recipient email address.
Error charge : You must supply either a card or a customer id

Can someone help me get this working?

I also have another problem with the checkout flow. I am using SSL.
When checking out, you pick stripe, then you click "finish" then you have to enter your CC number. This is very confusing and my client wants to make it part of the checkout flow, so you enter your CC before you submit. Like some of your other processors do. How can I do this? Seems counter intuitive to do it after.

Thanks
Dan

Hi,

1. Could you provide a screenshot of the options of your stripe payment method ?

2. The way the Stripe API is done, the CC form has to be at the end. This allows Stripe to say to you that if you use their payment gateway, your website will be PCI compliant as the CC information doesn't pass through your website, which is not the case with the other payment gateways with the CC form integrated in the checkout, before the final submission. Because of that, we won't be able to provide you with a solution to that besides telling you to use another payment gateway.

That most disheartening. It looks really unprofessional that way and my client will not accept this. The stipe plugin for Pay plans and the one made by CMS Techs for hika shop here: www.cmstechs.com/en/products-wordpress-p...hop-joomla-ecommerce

are integrated in the checkout process. As long as we are using SSL, then why can't it be integrated?

Attached is the screenshot you asked for. Any advice you can offer would be great.

Thanks
Dan

Hello Dan,

Note that the changes that Jerome have made through the stripe payment plugin were applied through the last Hikashop package, so can you download the last Hikashop version through our website, install it and test it again ?

Thank you.

Hi,
Great! Working well now. Thanks so much for the quick fix. I mentioned it before, but is there anyway to include the credit card from during checkout since I am using SSL? It is very confusing now because you have to click "finish" and then enter your CC number after. I know I can change the language of the finish button, but this is the only thing holding me back from having everything looking totally professional. As I mentioned the plugin from CMS techs works this way and so does the Pay Plans extension, so I am sure it is possible. I would be most grateful if you could lend any ideas or advice. I would rather give you guys the money to better Hika than pay CMS techs for their plugin, but either way I need it to work this way.
Thanks again,
Dan

Hi,

As Nicolas said with the stripe API we have to do it this way.
If you have more documentations about this API to manage it differently thanks to share it

In all cases, it will require to edit the current stripe plugin or develop another one.
So thanks to use the contact form to ask for a potential quote (if you have correct documentation), or post a request on the commercial jobs section of our forum.