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Stripe payment ends in blank page

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12 years 5 months ago #152600 by cpreen
-- url of the page with the problem -- : connectcad.com
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Firefox 28.0
-- Error-message(debug-mod must be tuned on) -- : no error displayed

Trying to make Stripe payments work but when I enter credit card details and hit the pay button all I get is a blank page. Nothing registered in Stripe dashboard, order status remains 'created'. Currently in test mode.

Stripe plug-in config:

Published - YES
Debug - YES
Test keys installed
Invalid status - cancelled
Verified status - confirmed

Access level - Editor and above for test purposes/

Any thoughts? Anything I should check?

Conrad
Any thoughts.

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12 years 5 months ago #152601 by Mohamed Thelji
Hello Conrad,
Can you :
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message through your blank page.

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12 years 5 months ago #152685 by cpreen
Hi Mohamed,

Apart from a lot of Strict Standards stuff, we have the following warnings and one fatal error.

Warning: include_once(/home6/neatwork/public_html/plugins/hikashoppayment/stripe/lib/Stripe.php): failed to open stream: No such file or directory in /home6/neatwork/public_html/plugins/hikashoppayment/stripe.php on line 12
-- actual path to this file is public_html/plugins/hikashoppayment/lib/Stripe/Stripe.php

Warning: include_once(): Failed opening '/home6/neatwork/public_html/plugins/hikashoppayment/stripe/lib/Stripe.php' for inclusion (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home6/neatwork/public_html/plugins/hikashoppayment/stripe.php on line 12
-- actual path to this file is public_html/plugins/hikashoppayment/lib/Stripe/Stripe.php

Fatal error: Class 'Stripe' not found in /home6/neatwork/public_html/plugins/hikashoppayment/stripe.php on line 88

changed the include path to the actual path. Now I have:

Fatal error: Class 'Stripe_Charge' not found in /home6/neatwork/public_html/plugins/hikashoppayment/stripe.php on line 94

Any thoughts?

Conrad

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12 years 5 months ago #152688 by cpreen
Think I got it.

include path should be:
public_html/plugins/hikashoppayment/lib/Stripe.php

which then includes everything else.

Now back to testing... thanks

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12 years 5 months ago #152691 by Mohamed Thelji
Hello,
Note that the path should actually be plugins/hikashoppayment/stripe/lib/Stripe.php, so can you download the last Hikashop version through our website, install it, and test it again ?
Thanks.

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