PayPal Pro Problem

eabuel
Topic Author
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12 years 4 months ago #157587 by eabuel

PayPal Pro Problem was created by eabuel

-- url of the page with the problem -- : www.southernempress.com
-- HikaShop version -- : HikaShop Business: 2.3.0
-- Joomla version -- : 3.2
-- PHP version -- :5.4.3
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I've having a problem with PayPal Pro plugin, and I got this back from PayPal
Subject
getting error 10426 in PayPal Pro

Discussion Thread
Response Via Email (Orcun) 05/26/2014 06:31 AM
Dear Everett Buel,

Thank you for contacting PayPal Merchant Technical Services.

I have checked your logs in our system and can see the error code 10426 "Item total is invalid". This caused by your "itemamt" variable. Please note that the item amounts should be a positive number. You are passing a negative number. This is one of your DoDirectPayment API requests:

DoDirectPaymentRequest

method "DoDirectPayment"
version "51.0"
paymentaction "Sale"
currencycode "USD"
amt "27.87"
itemamt "-4.65" >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> this should be a positive number
taxamt "32.52"
name "" "June 7 Dinner Cruise" "Coupon"
number "" "6-7-dinner-cruise" "coupon"
qty "" "2" "1"
city "Kalamazoo"
state "Michigan"
countrycode "US"
shiptocountry "US"

The only discount variable you can use with DoDirectPayment API requests is "SHIPDISCAMT". You can pass a negative value with SHIPDISCAMT variable.

I would suggest checking our DoDirectPayment API operation guide on: developer.paypal.com/docs/classic/api/me...t_API_Operation_NVP/

I hope that I have been able to assist you and the information I have provided to you has been of use.

Kind Regards,
Orcun
PayPal MTS

If you need more information please let me know.

www.southernempress.com/administrator
UN: guesttech
PW: guesttech

thanks for your help.

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nicolas
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12 years 4 months ago #157595 by nicolas

Replied by nicolas on topic PayPal Pro Problem

Hi,

Change the code:

Code:

			$vars["L_NAME".$i]=JText::_('HIKASHOP_COUPON');
			$vars["L_NUMBER".$i]='coupon';
			$vars["L_AMT".$i]=-1*round($order->order_discount_price,(int)$this->currency->currency_locale['int_frac_digits']);
			$vars["L_QTY".$i]=1;
			$vars["L_TAXAMT".$i]=0;
			$i++;

to:

Code:

$vars["SHIPDISCAMT"]==round($order->order_discount_price,(int)$this->currency->currency_locale['int_frac_digits']);

in the file plugins/hikashoppayment/paypalpro/paypalpro.php and that should avoid the problem.

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cbadmin
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12 years 3 months ago #161274 by cbadmin

Replied by cbadmin on topic PayPal Pro Problem

I am having the same error 10426 but with the Paypal Express checkout plugin from Hikashop 2.3.1
Is there a similar modification for that plugin?
Thanks!

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nicolas
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12 years 3 months ago #161337 by nicolas

Replied by nicolas on topic PayPal Pro Problem

Hi,

It is not the same cause. Only the error code from PayPal is the same because the total doesn't add up.
We would need to get the details of the cart to be able to see what's going on.
If you can do like @eabuel and contact PayPal so that they can tell you what variable of the request is not correct, we should be able to provide a solution.

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