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error 10413 in paypal express
12 years 4 months ago #157893
by bettston
error 10413 in paypal express was created by bettston
-- url of the page with the problem -- : demo.battleva.co.uk/cubicle
Hikashop 2.3.1 Business
-- Joomla version -- : 3.3
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi,
I have just started getting this error when trying to checkout with paypal express:
Connection failure - error code : 10413 , error message : The totals of the cart item amounts do not match order amounts
Can you please explain what I need to do to fix .
Thanks
Tony
Hikashop 2.3.1 Business
-- Joomla version -- : 3.3
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message
Hi,
I have just started getting this error when trying to checkout with paypal express:
Connection failure - error code : 10413 , error message : The totals of the cart item amounts do not match order amounts
Can you please explain what I need to do to fix .
Thanks
Tony
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12 years 4 months ago #157955
by nicolas
Replied by nicolas on topic error 10413 in paypal express
Hi,
I tried on your website but I couldn't reproduce the problem.
Could you provide a step by step with the links to the pages you're going to in order to reproduce the problem ?
I tried on your website but I couldn't reproduce the problem.
Could you provide a step by step with the links to the pages you're going to in order to reproduce the problem ?
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12 years 4 months ago #158021
by bettston
Replied by bettston on topic error 10413 in paypal express
Hi,
I think I may have found a solution late last night before you got to try. Switching the rounding option on in config seems to get rid of the issue.
Tony
I think I may have found a solution late last night before you got to try. Switching the rounding option on in config seems to get rid of the issue.
Tony
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12 years 3 months ago - 12 years 3 months ago #158623
by bettston
Replied by bettston on topic error 10413 in paypal express
Nicolas,
my solution did not work and we have put the site live and now are unable to place orders, As an example try ordering 10 of the part 13mm channel brackets Tccha13pcb and you will get the error, you can order 1 no problem so it must be some rounding r calculation difference somewhere
This is a real problem as we wnt libe thinking it was ok the the live site is at www.cubiclefittings.com
Thanks
Tony
update:
ok the fix seems to be switch off the send cart option and then it goes through, however the big problem now is the fact that the cart is £66.10 but when you get to paypal it show $66.10 dollars. you can still see the issue with the send to cart switched on at demo.battleva.co.uk/cubicle
upadte2:
The problem with currency and the send cart being switched off is that the currency is not being sent in the array . If you add the line
'PAYMENTREQUEST_0_CURRENCYCODE' => $currency->currency_code,
into the $arayparams = array ( section the problem goes away.
thanks
Tony
my solution did not work and we have put the site live and now are unable to place orders, As an example try ordering 10 of the part 13mm channel brackets Tccha13pcb and you will get the error, you can order 1 no problem so it must be some rounding r calculation difference somewhere
This is a real problem as we wnt libe thinking it was ok the the live site is at www.cubiclefittings.com
Thanks
Tony
update:
ok the fix seems to be switch off the send cart option and then it goes through, however the big problem now is the fact that the cart is £66.10 but when you get to paypal it show $66.10 dollars. you can still see the issue with the send to cart switched on at demo.battleva.co.uk/cubicle
upadte2:
The problem with currency and the send cart being switched off is that the currency is not being sent in the array . If you add the line
'PAYMENTREQUEST_0_CURRENCYCODE' => $currency->currency_code,
into the $arayparams = array ( section the problem goes away.
thanks
Tony
Last edit: 12 years 3 months ago by bettston. Reason: upadte 2
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