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SagePay vendor email

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12 years 2 months ago #164363 by spotstv
SagePay vendor email was created by spotstv
Hi,

We recently upgraded to Hikashop 2.3.1 business edition and now we have noticed the "vendor email" is not being passed when a SagePay transaction happens.

Can you help?
Regards
Tim

Joomla 2.5.20
Hikashop 2.3.1

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12 years 2 months ago #164370 by Jerome
Replied by Jerome on topic SagePay vendor email
Hi,

I don't understand why you answer to the Moneris/Eselect thread. So I extract your message to start a new thread.

Please explain your problem with more details.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 2 months ago #164496 by spotstv
Replied by spotstv on topic SagePay vendor email
Hi Jerome,

Apologies for posting in the wrong thread.

When processing an order using SagePay as the payment method the 'vendor address' (which I think is your Payment Notifications Email Address in Configuration, Main) is not being sent to Sage. So SagePay cannot email the vendor the status of the transaction.

This did work on Hikashop 2.2.3 but not on 2.3.1

Thanks

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12 years 2 months ago #164541 by nicolas
Replied by nicolas on topic SagePay vendor email
Hi,

SagePay has never sent any vendor payment notification with our HikaShop integration.
It's the plugin itself which is sending it via HikaShop to that email address of the configuration.
And yes, there is a bug on that since HikaShop 2.3.0 which has been corrected on 2.3.2. So if you update to 2.3.2, you'll get the fix and you'll receive againt he admin payment notifications.
The following user(s) said Thank You: spotstv

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