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Paypal Express Issue with restriction

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12 years 1 month ago #169707 by bettston
-- url of the page with the problem -- : www.chs-ironmongerydirect.co.uk
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3

Hi,
we have paypal express setup with a £50 restriction which work fine and does not show however as soon as a user logs in the button appears and they can then checkout below the amount.

Any ideas how to fix?

thanks

Tony

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12 years 4 weeks ago #169719 by Xavier
Hi,

Are you sure that the cart amount don't change ? Especially the taxes ?
In the payment method settings, after the restriction on the price you have the option "With tax" present.
So enable it or disable it regarding your needs ;)

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12 years 4 weeks ago #169785 by bettston
Hi xavier,
Is not the tax. The restriction is £50 and i added an item with just £8.

Ny other ideas

Thanks

Tony

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12 years 4 weeks ago #169878 by Mohamed Thelji
Hello Tony,
Can you show us some screenshots of how you configured :
- Your payment method through "Hikashop->System->Payment methods->'YourPaymentMethod'"
- Your checkout workflow through "Hikashop->System->Configuration->Checkout"

Can you disable the Joomla cache, and clear it ? And disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again.

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11 years 11 months ago #174927 by bettston
Hi Mohamed,
Just had another customer come back to me who is on 2.3.2 saying that the paypal express restrictions are nolonger working

www.cubiclefittings.co.uk

it has as shipping restriction of below £50 which works but the paypall express minimum of 50 is not being taken into account and the paypal express logo is showing straight away.

Need to find a solution.

Thanks

Tony

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11 years 11 months ago #175170 by Jerome
Hi,

We will be happy to find a solution, but like Mohamed asked one month ago, some screenshot of your configuration will help us to understand your store configuration and reproduce it in our local websites.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 11 months ago - 11 years 11 months ago #175704 by bettston
Hi,
I hope the attached shots are what you need.

thnks

tony
Last edit: 11 years 11 months ago by bettston. Reason: no attachment i think

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11 years 10 months ago #177974 by Mohamed Thelji
Hello,
Sorry for the late reply, Can you test it with this last PayPal express version :

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