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Credit Card Plugin Not Sending Admin Email
12 years 2 weeks ago #171210
by Lynn
Credit Card Plugin Not Sending Admin Email was created by Lynn
-- url of the page with the problem -- :
www.notavailable.com
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.4
-- Browser(s) name and version -- : FF
-- Error-message(debug-mod must be tuned on) -- : CC Plugin Not Sending Admin Email
Ive installed the Credit Card Payment plugin. It is generating correctly the first digits and expiration date on the Order Details page of the order.
The order notifications are getting sent out.
But I am not getting the admin copies which should have the tail end of the credit card number.
Ive checked that the email address in Configuration > Email is correct, and Ive tested that that account is receiving email. Is the email address for the admin emails for CC Payments different?
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4.4
-- Browser(s) name and version -- : FF
-- Error-message(debug-mod must be tuned on) -- : CC Plugin Not Sending Admin Email
Ive installed the Credit Card Payment plugin. It is generating correctly the first digits and expiration date on the Order Details page of the order.
The order notifications are getting sent out.
But I am not getting the admin copies which should have the tail end of the credit card number.
Ive checked that the email address in Configuration > Email is correct, and Ive tested that that account is receiving email. Is the email address for the admin emails for CC Payments different?
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12 years 2 weeks ago #171255
by Xavier
Replied by Xavier on topic Credit Card Plugin Not Sending Admin Email
Hi,
It can possibly be due to your server. Do you have the same "from" and "to" email address ?
Sometimes the servers don't allow to have the same email as from and to.
It can possibly be due to your server. Do you have the same "from" and "to" email address ?
Sometimes the servers don't allow to have the same email as from and to.
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12 years 2 weeks ago #172009
by Lynn
Replied by Lynn on topic Credit Card Plugin Not Sending Admin Email
Hi Xavier,
I found the problem. Some of the email addresses in Configuration are filled in automatically, but not the various admin ones for fulfillment. Ive added those and now the emails are appearing.
I found the problem. Some of the email addresses in Configuration are filled in automatically, but not the various admin ones for fulfillment. Ive added those and now the emails are appearing.
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