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Paypal Setup-No payment methods found

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11 years 9 months ago #182666 by clairewang
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Chrome 39.0.2171.71 m
-- Error-message(debug-mod must be tuned on) -- : No payment methods found

Dear all, I can't process the payment and I have tried all of the Paypal methods, input all of the sandbox info requirement. All of the plug-in and publish has been enabled. But it still shows "No payment methods found". Each time I publish one of the Paypal, like Pro Paypal, I would close the Express and Paypal payment.
What can I do for it? Please tell me. Thank you very much.


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11 years 9 months ago #182671 by Mohamed Thelji
Hello,
Firstly you should follow each points of the "Payment methods" section of the FAQ : www.hikashop.com/support/faq.html#paym

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11 years 9 months ago #182740 by clairewang
Thanks a lot. Okay, the problem was the Currency Code. I added back and Paypal showed up. But then there is no NEXT STEP to click on. What can I do?

Also the Paypal Pro is still can't be found ---No payment methods found

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11 years 9 months ago #182915 by Xavier
Hi,

Please give us your checkout workflow settings via a screenshot.
Regarding PayPal Pro, do you have added restrictions on that payment method ?

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11 years 9 months ago - 11 years 9 months ago #182918 by clairewang
Hi Xavier, Thanks for your reply.
1 Please see the attachment.
2 No, i didn't add the restriction.
Last edit: 11 years 9 months ago by clairewang.

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11 years 9 months ago #183214 by nicolas
Hi,

1. I do see a "next" button on your checkout after registering or logging in:
take.ms/g7b5c

2. You're using the TWD currency but the payment gateway PayPal Pro is not compatible with that currency which is why the checkout doesn't display it.

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11 years 9 months ago #183455 by clairewang
Thanks for Nicolas and everyone's reply. But when I used the same username to logon and checkout again, I can't see the NEXT Step. What can I do?

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11 years 9 months ago #183606 by nicolas
Hi,

I don't read chinese but at the top of your screenshot, I seems that I can see the end of the login/registration form.
So you're not yet logged in or registered, which is why you don't see the "next" button. You first need to login or register and then you'll see the "next" button at the bottom.

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11 years 9 months ago #183627 by clairewang
I logon already. Even I didn't logon, I did re-login the top form and it never works any single time.

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11 years 8 months ago #186255 by Mohamed Thelji
Hello,
Sorry for the late reply, I just tested it and when I login I correctly see a next button through the checkout workflow,

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11 years 8 months ago #186272 by clairewang
Dear, Thank you for still remember it and your reply. I found the problem is I didn't install the newest Hikashop version. After doing it, I got the problem solved.

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