Skip to main content

Error executing API call (request): The amount is

More
11 years 7 months ago - 11 years 7 months ago #190382 by wilfried
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Error-message(debug-mod must be tuned on) -- : Error executing API call (request): The amount is higher than the maximum.

I am testing with the webshop and when I create an order that is approx higer then €1.200 and the payment method is CreditCard I get a 401 page with this message on it:
Error executing API call (request): The amount is higher than the maximum.

UPDATE: Been testing fruther. 165 goes OK but 260 gives the error



I have no restrictions on the payment method set.


For now I don't know where to look to solve the problem.
THe Payment plugin I use is from Chill Creations. Should I go to them or does someone recognize the error?
I Use Mollie as payment provider and the API is still in the testmode.

Kine regards,Wilfried
Last edit: 11 years 7 months ago by wilfried.

Please Log in or Create an account to join the conversation.

More
11 years 7 months ago #190385 by Jerome
Hi,

Regarding the message, it's a problem between the plugin and the payment platform.

THe Payment plugin I use is from Chill Creations. Should I go to them or does someone recognize the error?

Like your wrote, the plugin has been developed bu Chill Creations.
We can't provide support for something we did not developed, the issue is in the payment plugin.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: wilfried

Please Log in or Create an account to join the conversation.

More
11 years 7 months ago #190619 by wilfried
It had to do with a maximum set by the payment provider (Mollie). Nevertheless the payment plugin from Chill Creations doesn't do a good job to catch the error. I have asked them to catch the error with a normal message or so.

Thanks.

Wilfried

Please Log in or Create an account to join the conversation.

Time to create page: 0.227 seconds
Powered by Kunena Forum