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Alipay Error

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11 years 7 months ago #191122 by Hurley
Alipay Error was created by Hurley
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.28
-- Error-message(debug-mod must be tuned on) -- : Alipay Payment method configured but giving error message as "ILLEGAL PARTNER" on Alipay page

Alipay Payment method configured but giving error message as "ILLEGAL PARTNER" on Alipay page

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11 years 7 months ago #191141 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Hello,
Can you show me how did you configured your Alipay payment method through some screenshots ?
Thanks.

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11 years 7 months ago #191236 by Hurley
Replied by Hurley on topic Alipay Error
Please find the attached image showing Alipay configuration .

Jag

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11 years 7 months ago #191288 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Hello,
The alipay payment method can't handle the "partner" mode for the moment, you should use the "direct" mode.

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11 years 7 months ago #191415 by Hurley
Replied by Hurley on topic Alipay Error
That means , clinet has to get new API credentials for direct method..? Then "Direct Mode" should be selected from dropdown option..?

Jag

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11 years 7 months ago #191438 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Hello,

Then "Direct Mode" should be selected from dropdown option..?

Yes :).

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11 years 7 months ago #192017 by Hurley
Replied by Hurley on topic Alipay Error
The client has given us the API and checked with Alipay. All configurations are correct.
Can you log on please and fix it if we give you all the details?

Thanks

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11 years 7 months ago #192042 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Ok, so can you give me a temporary access to your back-end so that I can directly test it ?
Thanks

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11 years 7 months ago #192204 by Hurley
Replied by Hurley on topic Alipay Error
Thanks Mohamed. I have emailed you the logins

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11 years 7 months ago #192220 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Hello,
Can you test it with the "Payment mode" of your Alipay payment method set to "Direct" ?
Thanks.

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11 years 7 months ago #192318 by Hurley
Replied by Hurley on topic Alipay Error
The client can only use dual payment mode.they can not use direct as their company website is outside china and therefore does not have an Icp license. Can we have partner mode working please otherwise this whole plugin is useless for all of our clients who want to sell in china but are not based in china. Please can you get partner method working? Many thanks

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11 years 7 months ago #192333 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
I just added it on our todo list.

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10 years 11 months ago #218920 by Hurley
Replied by Hurley on topic Alipay Error
Hi
Client has got ICP licence for their website, Alipay is configured to use "Direct Method" but still we get error message as ILLEGAL PARTNER when checkout is redirected to Alipay Website

Please advise

Thanks
Jag

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10 years 11 months ago #218928 by Mohamed Thelji
Replied by Mohamed Thelji on topic Alipay Error
Hello Jag,
Did you contact Alipay about it ?

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