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Billing Country and Paypal Country

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11 years 5 months ago #199821 by Christina.Ps
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.3

Hello,

we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same?

Thanks a lot for your help!

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11 years 5 months ago #199856 by nicolas
Hi,

You can use the "address override" and "no shipping" options of the PayPal payment method in order to configure if the shipping address of the customer should be sent to PayPal and if it can be changed by the customer or not.

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11 years 5 months ago #200052 by Christina.Ps
Thanks a lot for the help. With this configuration, customers from USA (only from this country) once they try to access paypal they get an error; that the merchant needs a shipping address and their own is invalid. I made several tries with several correct addresses but I always get the same message. I had not make and changes to the zones concerning the us code or anything :/

So I had to change the Shipping to 1 (Yes) to make it work for USA customers. It seems now that it will work correctly..

Thank you once again!

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