- Posts: 2
- Thank you received: 0
Billing Country and Paypal Country
- Christina.Ps
-
Topic Author
- Offline
Less
More
11 years 5 months ago #199821
by Christina.Ps
Billing Country and Paypal Country was created by Christina.Ps
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.3
Hello,
we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same?
Thanks a lot for your help!
-- Joomla version -- : 3.3.3
Hello,
we have a problem with some of our customers that have a Paypal account from one country while at our e-shop they provide another one for billing to avoid paying VAT. With older plugins we had, Paypal could detect the country our e-shop was using and was not allowing the final payment to be done. How can assure that Paypal detects the e-shop and country and goes through payment if only these are the same?
Thanks a lot for your help!
Please Log in or Create an account to join the conversation.
11 years 5 months ago #199856
by nicolas
Replied by nicolas on topic Billing Country and Paypal Country
Hi,
You can use the "address override" and "no shipping" options of the PayPal payment method in order to configure if the shipping address of the customer should be sent to PayPal and if it can be changed by the customer or not.
You can use the "address override" and "no shipping" options of the PayPal payment method in order to configure if the shipping address of the customer should be sent to PayPal and if it can be changed by the customer or not.
Please Log in or Create an account to join the conversation.
- Christina.Ps
-
Topic Author
- Offline
Less
More
- Posts: 2
- Thank you received: 0
11 years 5 months ago #200052
by Christina.Ps
Replied by Christina.Ps on topic Billing Country and Paypal Country
Thanks a lot for the help. With this configuration, customers from USA (only from this country) once they try to access paypal they get an error; that the merchant needs a shipping address and their own is invalid. I made several tries with several correct addresses but I always get the same message. I had not make and changes to the zones concerning the us code or anything 
So I had to change the Shipping to 1 (Yes) to make it work for USA customers. It seems now that it will work correctly..
Thank you once again!

So I had to change the Shipping to 1 (Yes) to make it work for USA customers. It seems now that it will work correctly..
Thank you once again!
Please Log in or Create an account to join the conversation.
Time to create page: 0.153 seconds