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payments showing but not published

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11 years 5 months ago - 11 years 5 months ago #200253 by ecom-online
-- url of the page with the problem -- : www.ecom-tractorparts.eu
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.32
-- Browser(s) name and version -- : IE and firefox

Hello,

We have a running website with a few problems:

- translation of the cart title is not appearing normal.
- payment methods are all visible even if not published
- doesn't show shipping methods even if they are available

After some own invest i can say none of the changes are affective

site: www.ecom-tractorparts.eu

Regards,
Wim

We also mailed to support@hikashop.com but i don't have an idea if this mail is read?
Last edit: 11 years 5 months ago by ecom-online.

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11 years 5 months ago #200269 by Mohamed Thelji
Hello,

1.
If you have an error through you translation file, by activating the Joomla Debug language, the "**Joomla! Debug Console**" will help you to find from where your issue is coming.
2.
Can you show me how you configured one of the payment method which is showing but that you have "unpublished"
3.
You should follow each step of the shipping methods FAQ via : www.hikashop.com/support/faq.html#ship

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11 years 4 months ago #200648 by Cynthia-V
I have the same problem. I activated some payment methods, but when I deactivated them, they still show. Maybe something in the database goes wrong and the method is not switched off.

URL: www.groentjecider.nl/index.php/webshop-products

Active payment:
Overboeking per bank (ID 22), this is a HikaShop bank transfer payment plugin

Non-active payments that still show:
iDEAL (ID 23), this is a iDEAL Checkout plugin
Handmatig overboeken (ID 11), this is a iDEAL Checkout plugin

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11 years 4 months ago #200654 by Jerome
Hi,

Do you have the same kind of issue with payment methods made by the HikaShop team ?
We can't provide support on iDEAL plugins because we did not developed them.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 4 months ago #200703 by Cynthia-V
Yes, also with hikashop payment plugin.

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11 years 4 months ago #200791 by Cynthia-V
I found the solution:
I disabled the payment in two places, so that it won't show in the cart:
1. in Hikashop > System > Payment methods
2. In Extensions > Plugin manager
The following user(s) said Thank You: nicolas

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11 years 4 months ago #201142 by ecom-online
the problem was in the extension itself. i solved this in db

is there anybody that has a working solution for bancontact payments on the site?

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11 years 4 months ago #201144 by nicolas
The Be2Bill payment gateway supports bancontact / mistercash and HikaShop has a plugin for Be2Bill. So I would recommend to look into that.

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