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bank transfer don't checkout

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10 years 11 months ago - 10 years 11 months ago #216439 by madde
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3
-- Browser(s) name and version -- : Chrome 45.0.2454.101 m
-- Error-message(debug-mod must be tuned on) -- : no error message

Hello,

I'm trying to have bank transfer payment method. It just appears but when i click on "Encomendar" to finish, it just refresh the page, and don't go the confirmation page with bank information for the transfer. I just keep in the same page :(

If you gonna test, please you have to select Portugal Country, and an Portugal District. And minimal of 50€

I have no errors by joomla debug... Can you help me?

Best Regards,
Miguel
Last edit: 10 years 11 months ago by madde. Reason: changed title + info

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10 years 11 months ago #216456 by Jerome
Replied by Jerome on topic bank transfer don't checkout
Hi,

Would it be possible to know a little more about your checkout configuration and about that "multibanco" plugin ?
Because it's possible to finish the order using that "multibanco" plugin ; I think there is something which refuse the order creation when "bank transfer" is selected.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
The following user(s) said Thank You: madde

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10 years 11 months ago #216495 by madde
Replied by madde on topic bank transfer don't checkout
Hey Jerome,

In my country we have a payment method that is very used in Portugal, i contracted an enterprise who sell the payment method of "multibanco" for hikashop. (You can visit their website in this url: multibase )
It does an ATM payment, it generates a reference so I can go to ATM and pay directly without bank transfer. Is like a service payment.
And it works nicely.

But when i added the "bank transfer" it's just doesn't do the checkout, i have the debug mode in "maximum" and no erros :/
It just refresh the page like it went to a next step page :(

Hope it can be fixed :/

Best Regards,
Miguel

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10 years 11 months ago #216504 by nicolas
Hi,

If you deactivate the "multibanco" payment method, does that solves the problem with the "bank transfer" payment method ?
If yes, then the problem lies in the code of the multibanco payment plugin and you'll have to contact multibase for help.
I've checked your checkout but I don't see any other reason why it would do that.
The following user(s) said Thank You: madde

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10 years 11 months ago - 10 years 11 months ago #216568 by madde
Hey,

Yes I checked now and if I desactivate the "multibanco" payment plugin, the "bank transfer" starts working.
I will talk with multibase for help then, thanks anyway.

I have other post i would like to see if it is possible but i'm afraid nobody gonna awnser, can you check it please?
My order post

Thanks,
Best Regards,
Miguel
Last edit: 10 years 11 months ago by madde. Reason: Problem Solved

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