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No redirecting to paypal, Downloads only
10 years 10 months ago #222083
by nippyzap
No redirecting to paypal, Downloads only was created by nippyzap
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
Hi,
I hope someone can help, in the last few days we have started to have an issue with the paypal checkout for our site. Currently if you have physical items (with postage) then everything works and you get redirected to paypal, the same happens if you have a mix of physical and download items.
But if you only have download items in the basket it does not redirect to paypal. I have tried in both IE and Chrome and the same in both, I have also cleared the sites cache as it was working about a week ago.
-- Joomla version -- : 3.4.5
Hi,
I hope someone can help, in the last few days we have started to have an issue with the paypal checkout for our site. Currently if you have physical items (with postage) then everything works and you get redirected to paypal, the same happens if you have a mix of physical and download items.
But if you only have download items in the basket it does not redirect to paypal. I have tried in both IE and Chrome and the same in both, I have also cleared the sites cache as it was working about a week ago.
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10 years 10 months ago #222110
by nicolas
Replied by nicolas on topic No redirecting to paypal, Downloads only
Hi,
Please download again the latest version install package on our website and install it on yours. That should solve the problem thanks to a patch that we added recently.
Please download again the latest version install package on our website and install it on yours. That should solve the problem thanks to a patch that we added recently.
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10 years 10 months ago #222166
by nippyzap
Replied by nippyzap on topic No redirecting to paypal, Downloads only
Hi Nicolas,
I have done as you asked and installed the latest version but now whenever you try to add any item to the cart it does not appear in the cart and you get a warning the cart is empty
I have done as you asked and installed the latest version but now whenever you try to add any item to the cart it does not appear in the cart and you get a warning the cart is empty
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10 years 9 months ago #222179
by nicolas
Replied by nicolas on topic No redirecting to paypal, Downloads only
Hi,
Please download again the latest version install package on our website and install it on yours. That should solve the problem thanks to a patch that we've just added.
Please download again the latest version install package on our website and install it on yours. That should solve the problem thanks to a patch that we've just added.
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10 years 9 months ago #222263
by nippyzap
Replied by nippyzap on topic No redirecting to paypal, Downloads only
Hi Nicholas
It all appears to be working now, thankyou
It all appears to be working now, thankyou
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