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PayPal Express Checkout sandbox issue

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10 years 1 month ago #247362 by diamondheart
-- HikaShop version -- : HikaShop Essential 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.4.45
-- Error-message(debug-mod must be tuned on) -- : No error message. Screen goes blank!

Express checkout works when Sandbox mode is disabled - send the info to PayPal and checkout works. But when I enable Use Sandbox, any attempt to check out with PayPal the screen goes blank, no error messages. Nothing in View Source, either.

Any ideas? My clients would really like to be able to TEST the checkout process.

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10 years 1 month ago #247363 by Jerome
Hi,

A complete blank page can be related to a PHP fatal error.
You should take a look in your PHP error log in order to get more details.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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10 years 1 month ago #247724 by diamondheart
Nothing in the PHP error log. Nothing in debug output. Any other ideas?

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10 years 1 month ago #247739 by nicolas
Hi,

And if you activate the debug mode of the PayPal Express checkout plugin and do a test again, do you get something in the payment log in the Files section of the HikaShop configuration ?

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10 years 1 month ago #247783 by diamondheart
I get this in the payment log file:

-- 08.17.16 07:47:57 --[paypalexpress]
View on data recieved from Paypal (step 1) :\n\n -- 08.17.16 07:47:57 --[paypalexpress]
Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => paypalexpress
[tmpl] => component
[hash] => 1471441670
[setExpressCheckout] => 1
[hikashop_payment_notification_plugin] => 1
)

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10 years 1 month ago - 10 years 1 month ago #247812 by Philip
Hello,

So, you recieve Paypal notification but something went wrong...
Can you provide a Sreenshot of your payment plugin please ?

Note : Don't forget to hide you Paypal references !

Awaiting news from you.

Regards
Last edit: 10 years 1 month ago by Philip.

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