cancelling at payment (e.g. Paypal url) than the cart is empty ?

-- url of the page with the problem -- : www.zebra-design.be
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Google chrome Version 53.0.2785.143 m

Dear,

when I cancel at e.g.PayPal url (see attachment)
I go back to the shop but the cart is empty ?

The cart shouldn't be empty.

How can I solve this please ?

TIA

Regards,
Thierry

Hi,

Change the "Clean cart when order is" setting of the HikaShop configuration to "confirmed" so that the cart is not cleared when the customer is redirected to PayPal but after he comes back.

Dear,

thanks, this issue is solved

Regards,
Thierry