Stripe Payment Method is not working

I am new with the Hikashop
Site URL: www.cleandesigns.com/parts
added new payment method "Stripe" , l am unable to complete checkout by paying for part with a credit card
Please resolve asap

Thanks

Hi,

It works fine on our end.
Turn on the debug mode of the Stripe payment plugin and see what it says in the error message.
If you don't get any error message on the checkout, please try with the default template of Joomla.

Thanks for your reply

Please check on this URL: www.cleandesigns.com/parts
Turn on the debug mode of the Stripe payment plugin but still unable to fill credit card detail in stripe payment gatway

For your website safety, don't write references in the forum !

please help me
Thanks

Hi,

Your issue doesn't seem to be linked to Stripe.
When I click on the "finish" button on your checkout, I get redirected to the first step of the checkout.
This indicates that HikaShop detected something wrong preventing it from creating the order.
Normally, in such cases, it should display an error message.
However, some Joomla templates don't display error messages:
www.hikashop.com/support/documentation/6...tibility-issues.html
So I would recommend to try with the default template of Joomla and see if that happens.

Hello

SIte URL: cleandesigns.com/parts

I have applied some changes on the checkout page
but unable to complete checkout processing with successful message
please resolve as soon as possible
if you need any thing please let me know

Thanks

Hi,

As I said, your Joomla template doesn't display error messages.
So I would recommend to try with the default template of Joomla and see if that happens and what error message you get.
It will provide information on what is the problem and what needs to be fixed.
So please do that.

Hi,

On this template error message is appearing
please see screenshot: awesomescreenshot.com/0a265tbkf8
please you also try this, please resolve HikaShop checkout processing

Thanks

Hello,

We are here to help but for this we need from you to help us too, right now, from what you give us it's impossible.
I just had a look on your website, here my advices in order to progress on this subject :

- You have to published Stripe payment in order to process some tests (and why don't add some ACL in order to only by display for super administrator and our account in order to avoid displaying for all a non-working paymenet plugin).

- Your login error message isn't maybe normal but obviously it's not linked to your checkout issue with Stripe.
Don't you have any other error message, and especially in your checkout process ?

Follow our advices, answer step by step precisely and we will go forward about this.
Awaiting news from you.

Regards