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Stripe white page after order is processed

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9 years 11 months ago #252489 by michaelmyth
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 7.0

Hi,

after the order is completed and processed by Stripe we get a blank page or an error like the one in the bellow image.

thanks!

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9 years 11 months ago #252490 by nicolas
Hi,

Could you try again after activating the error reporting and debug mode settings of the Joomla configuration ?
Do you get an error message with more information on that page ?
Otherwise, could you look in the PHP error log of your web server for the error message corresponding to that page ?

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9 years 11 months ago - 9 years 11 months ago #252779 by michaelmyth
Hi,

I get this error:

0 Class 'Sh404sefFactory' not found



Once I've disabled the sh404SEF everything is working perfectly like in the following image:



thanks!
Last edit: 9 years 11 months ago by michaelmyth.

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